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Frequently Asked Questions

What are Sunny Seats?

The Sunny Seats package features premium show seating, and a pre-show party experience with photo opportunities at Hooper’s Store and the steps of 123 Sesame Street. Families will enjoy music, play, and a Meet & Greet photo opportunity with two Sesame Street Live friends, including Elmo! 
Sunny Seat orders will include a separate Meet & Greet ticket, which you’ll receive with the rest of your show tickets. Each adult & child (age 1 & up) in a group must have a Sunny Seat show ticket and Meet & Greet ticket. All Meet & Greets start one hour before show time and last 20 minutes. Latecomers may miss the opportunity. Please meet at the Sunny Seats sign in the main lobby.
Don’t forget your camera - you’ll want to capture every funny, furry moment!
Parents, please note that our live show characters are full-body, human costumes. They are larger in size and scale than the puppets on Sesame Street. While most children are excited to meet the characters up-close, others can feel frightened. If your child is scared or hesitant to meet the characters, we recommend moving to the back of the line; this will allow your child the extra time he/she may need to warm up to the characters and see how they interact with other children present. 

 

Where can we learn more about the Sesame Street/USO Experience for Military Families?

 The Sesame Street/USO Experience for Military Families is a free, traveling show that was created exclusively for service members and their families to help them deal with challenges of deployments, homecomings and frequent relocations. The Sesame Street/USO Experience for Military Families is different in both content and audience from the Sesame Street Live show, with attendees being treated to a live, 30-minute character performance as well as fun, free giveaways and outreach materials.  The Sesame Street/USO Experience for Military Families is the longest running traveling tour in USO history, having taken its message to more than 412,000 servicemen and women, and their families on 144 military installations around the world since 2008. To learn more about this tour, please visit http://www.USO.org/Sesame.

What can I expect at a Sesame Street Live show?

Sesame Street Live provides a unique musical opportunity for you and your child. As a child's first theatrical performance, it marks the beginning of a lifelong journey of enjoying and learning through live performance. Here are a few things to remember as you plan your visit.

• Most children are familiar with entertainment that happens on television and computer monitors. Explain that this will be different, because there will be a story happening live in front of them. The story doesn't stop if you leave the room, but there will be a break in the middle.

• Have fun! Sing along, dance, clap, and join in the audience participation elements. But, be safe as well as considerate to those around you. Please don't allow your child to stand on chairs or put your child on your shoulders.

• Talk about the show afterwards. Which character was your child's favorite? Do you remember some of the songs? Did you learn new words in Spanish? Did you count along with the Count? Reinforce the show's educational and value lessons.

How long is a typical performance?

Sesame Street Live is a 90-minute musical production (including one 15 minute intermission) featuring a dynamic soundtrack, choreography, and dazzling lights and special effects.

How early should I arrive?

Allow ample time for traffic, parking delays, and entrance to the venue. Once you arrive, you may want to take your child to the restroom and get any refreshments in order to be seated and ready by show time.

Can I bring a camera?

Yes, we wouldn’t want you to miss the opportunity to capture this special moment in a child's life! However, professional photography and videotaping are strictly prohibited without prior written consent from VEE Corporation. Even if your camera gear appears professional, you may be asked to take it out of the performance space.
Many of the venues we visit have their own camera policies, which their staff members must enforce. We recommend checking your venue's policy, too, just to be sure! 

Will there be merchandise sold at the show?

Yes, we offer Sesame Street Live souvenirs for sale in our concession stands. Products range from Sesame Street Live-branded character plush to twirly lights to special Program books that children enjoy as a remembrance long after the show is over. Souvenir prices range from $5 to $25.

Is my child old enough to see Sesame Street Live?

The specific appropriate age range for children is 1 to 6 but, as a live stage experience, Sesame Street Live is shared and enjoyed by the entire family. We witness children with their parents and grandparents, all coming together at our productions.

At what age do I need a ticket for my child?

All children who have reached their first birthday require a ticket. Please check with your local venue to see if children under the age of one require any special ticketing requirements.

How do I receive a password to purchase pre-sale tickets?

In order to receive presale passwords you must be registered as a Favorite Friend.  To sign up, please click here and enter your information.  Once you have completed the double opt-in process by clicking on the confirmation email you will promptly receive a message containing a password that you can use to purchase tickets before they go on sale to the public.